Shipping policy

Shipping & Returns

Please note all pieces are handcafted and shipped from the Netherlands or Spain

The estimated Shipping times to The Netherlands are as follows:

From Haarlem (PostNL) | 1 a 2 business days 

From Ibiza (Correos) | a 6 business days

Important Notes duties and taxes are NOT included in the total at check out. 

Our prices are not inclusive of any taxation or customs charges you may be liable for on your packages entry into your country. Please refer to your country's government website for more information.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

All pieces are made by hand with lots of love, care and time! Please allow 1-3 business days for product to be made before shipment. Pieces may appear differently from the items shown online.

Lost Packages : If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.